Call us for more information:614-839-4545

6797 N. High Street, Suite 113, Worthington, Ohio 43085
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FAQs

How do I get started?

The best way to get started is to call our main office at 614-839-4545 and our friendly staff will start by finding out which type of services would fit your needs the best. After having decided which type of services you might need, we can arrange a time and date to have a personal visit so we can guarantee you and your family are receiving the specific type of home health care you want. We could also arrange the service by phone, fax or e-mail.

We make it our top priority to make you the top priority. Therefore, we will diligently work with you to make sure all of your needs are met. Our services are readily available to you ranging from a few hours a week to 24 hours a day, 7 days a week.

How do you select your caregivers?

At Home Health Connection, all of our caregivers are rigorously screened to ensure the staff we send to the homes of our clients are the best that Central Ohio has to offer. We begin our process with an in-person interview. Then, we move on by performing through reference checks, criminal background checks as well as drug screening tests. All of our staff members are bonded and insured.

What makes Home Health Connection different from other companies?

It is our commitment to putting our clients interests above our own that truly sets our company apart. We customize each one of our services to ensure each one of our clients needs is accounted for. Continuous staff training and process improvement are the cornerstone of our excellence in service. We firmly believe that through training and the advancement of our processes, Home Health Connection can consistently provide our patients’ with the best possible health care. We have assembled a team of nurse educators with over 30 years of teaching experience and quality improvement professionals to continuously and rigorously update our processes.

What services can Home Health Connection provide for me, or my loved one?

Home Health Connection can provide a combination of any need home care services including skilled nursing, physical therapy, occupational therapy, speech therapy, home health aide, and home care aide services to our clients. The combination of services will depend on the client’s needs and goals. Our ultimate goal is to support our clients in remaining as independent as possible in the comfort of their own homes.

What are my home care rights?

Federal law requires that all individuals who receive home care services be informed about their rights as a care recipient. Many states also have specific requirements regarding patient rights. While the exact wording of these rights may differ somewhat from agency to agency, and state to state, the general principles should be the same. Care recipients’ rights are enforceable by law.

Who pays for home care?

Most home care services are paid for by a third party payor, such as Medicare or private insurance, or by individuals or their families. Sometimes payment involves a combination of third party payor and self pay. The most common payors for home care services are the following:

  • Medicare
  • Insurance (Managed Care, Traditional, Long Term Care Policies, etc.)
  • Medicaid
  • Champus
  • PASSPORT
  • Senior Options
  • Workers Compensation Insurance
  • Self Pay
  • …and 50 others. Please call 614-839-4545 for more information.
When does Medicare pay for Home Care?

Medicare Part A (Hospital Benefit) will pay 100% for home care visits if:

  • The services are ordered by a physician.
  • The patient qualifies as home-bound because of illness or injury.
  • The patient needs part time or intermittent nursing care, or physical therapy, speech therapy, or occupational therapy. Non-medical home care services, or home health aide services (i.e. personal care), are only covered if the patient is receiving nursing care, physical, or speech therapy.

In addition, routine medical supplies needed by the home health nurse are also covered under the Medicare Home Health benefit.

Medicare does not pay for the following uncovered services including:

  • Fulltime nursing care
  • Some medications and IV therapy (with some exceptions)
  • Homemaker/housekeeping help
  • Routine custodial care
  • Respite Care